Category: Accessibility

The Other-Abled, and You

There’s a funny thing on the internet that lets people in public service jobs know how to deal with those who are disabled – those poor disabled people who have no ability to use Braille or sign language in this case!

What to Do when You Meet a Sighted Person

Sighted people tend to be very proud and will not ask directly for assistance. Be gentle, yet firm.”

Calmly alert the sighted person to his or her surroundings by speaking slowly, in a normal tone of voice. There is no need to raise your voice when addressing a sighted person.”

OK;  jokes aside. We are in a service business, and we get a lot of practice dealing with people who can walk strait to the proper line without assistance, but we don’t get a lot of practice dealing with people who need different kinds of assistance.

Does that blind person get a benefit from using Closed Caption equipment? Uhm…probably not. Audio Description equipment? Yes! Probably, yes. Should you ask? Good idea.  Continue reading “The Other-Abled, and You”

0a) How to: Manager’s Walk Through

Quality Assurance is a process.

The most difficult thing about this Quality Assurance process is being prepared to write while in the dark. After that it is just paying attention to what is being played and – most importantly – its affect on you.

It may take 10 or 15 evaluations before you get comfortable. After that, every time you will notice something you hadn’t seen or heard or experienced before. It may just be interesting, not something getting worse – but you will start to be more aware of what you are aware of! Continue reading “0a) How to: Manager’s Walk Through”